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FAQ

FAQ

1. What is handsfinder?

Handsfinder brings together services and consumers using their unique platform. Our aim is to give individuals the opportunity to create their own business.

We are a family owned business based in Augsburg, Germany. We wanted to create a company where we can bring in our business experience and where we can also support other people to create their own business or make money from their talent.

After evaluating our idea in more detail we found that there was a gap in the market for a platform which offers all possible service for daily use, under one ruff.




2. Who can register?

Any person who has a skill or talent and is willing to get paid for it. Any person who would like a service to be performed.




3. How do I register?

• Search handsfinder.com

• Type in your email and create your password.

• You will receive a activation code sent to your email address

• Activate your account

• You must complete the verification page immediately.

• Complete profile

• Get ready to work




4. What is a dispute?

A dispute is a disagreement between a Job Provider and a User. We highly recommend that both parties resolve disputes themselves. We understand that, sometimes this is not possible. Please read the Disputes section in the Terms of Use.




5. When do I get paid?

If the service has been completed and all parties are satisfied with the service. We will issue the payment on Monday, Wednesday and Friday each week.




6. What is a service?

Service is a compensated action performed on behalf of someone else. Handsfinder is all about performing services for the consumer and getting paid for it. Any individual with a skill set can offer their knowledge, no matter what it is. We have a wide range of service categories such as Hair & Beauty, Transport, Security, Clothes Making & Tailoring, Teaching, Hospitality, Gifts & Handcraft, Personal Services, Business, Writing & Translation, Advertising, Online Marketing, Cleaning, Programming & Tech and Graphics & Design. If you are good something, why not get paid for it?


7. How do I deactivate my account?

You can deactivate your account by going to Settings then pressing the Deactivate Button


8. How many Services can I do at the same time?

As many as you like as long as you don’t have any ongoing disputes or a disciplinary investigation/ penalty against you.


9. Can I apply for jobs or post jobs without registering?

No.


10. Who can I can I contact for help?

If you are a user, please use the messaging service. Any outside party can contact handsfinder at justservices@handsfinder.com